Thanks for your help and guidance which has obviously stood us in good stead and helped us get to such a good position.
You have worked very effectively with us and I am very grateful.
James Fennell
Managing Director
Nathaniel Lichfield & Partners

Terri provided great service, engaging with the whole team in a professional and friendly manner, to get the QMS supported by all. It was not always easy, so thank you for maintaining belief that we would "get there". We now have a simple and effective system that will help us grow in a sustainable way.
Mike Butler
Symprove Ltd.
QED worked with us to transform our paper based system into an electronic, simple, user friendly Integrated Management System, reflecting our existing good business processes and providing us with effective document management. Our team have been mentored effectively by QED who continue to support us through our internal audit programme.
Barbara Cleary
Managing Director
Aquatreat Chemicals Ltd.
We found Terri Connor to be very professional. She updated our ISO 9001 system and introduced ISO 14001, running in parallel with existing procedures on time and budget. The result was a highly user friendly set of documents which were all hyperlinked making access very simple. Upon audit, our assessors commented on the quality of our documentation.
Roger Fitton
Health and Safety Manager
Russells Construction
We have worked with Terri Connor at QED for the last 2 years and she has been of great assistance to us in creating and helping us to maintain our Quality Management System and ISO accreditation. The work done on our QMS continues to prove invaluable to our business and has helped us significantly in raising our contract portfolio.
Jodie Moore
Compliance Manager
DLK Social Care
We were concerned that this would be a difficult and complicated task but it was not with the knowledgeable guidance and implementation by QED. Our new electronic ISO 9001 quality management system is easy to understand. It has enabled us to share procedures simply and, critically, it supports us in growing the business.
Gary Wehrle
Operations Director
Euroteck Systems UK Ltd
The ISO 'Journey' that we are taking is very motivating, but hard work. The systems that are in place now are enabling us to become more efficient. It's taking time to make the 'shift', but we can clearly see the benefits.
In truth it's provided us with a whole new way that we look at and conduct our business; it's been very refreshing!
Nathan Davis
QED worked with us for around 18 months, helping us review and streamline our quality and environmental procedures from an external ISO perspective. Our consultant, Terri, deepened our understanding of how our own procedures related to the ISO standards, trained us in supporting and maintaining our system and left us fully self-sufficient as a result.
Bruce McLeod
Finance Director
Nathaniel Lichfield & Partners
Rather than "bolting on" an ISO compliant system, QED worked with us to ensure our established way of working fully met ISO standards, only augmenting our already good business processes where necessary rather than seeking to change the way we work.
Bruce McLeod
Finance Director
Nathaniel Lichfield & Partners
QED has been key in helping us develop and maintain a system that makes sense to us and is very much our own quality system, aligned to our clients' needs and ensuring a consistent approach across the firm. Terri Connor is very professional, thorough and considered in approach which made her a pleasure to work with and learn from.
Bruce McLeod
Finance Director
Nathaniel Lichfield & Partners
QED has provided consultancy services to HOST for the past three years, helping us to achieve and maintain ISO accreditation status. Our appointed consultant, Terri, is a fantastic person to work with and is able to explain a complicated subject in an easy to understand manner. QED has been invaluable to HOST in this process and I would recommend them to anyone.
Steve Osborn
Project Manager
HOST Management Limited
Our ISO9001 system was seen as an add-on to what we did. It was cumbersome and not used. Our QED consultant redefined it and integrated it with the business and our existing processes. She made it understandable, accessible and a tool we now rely on daily. We are now working with QED on ISO27001 and have no doubt that we will achieve certification very soon.
Rob Gill
Business Manager
QED has re-written our original complicated procedures. The system is greatly simplified and is now a useful tool and guide for staff to follow. The whole exercise was handled with minimum disruption and in a highly professional and helpful way. The end result is "light years" away from the original cumbersome system.
Bob Walker
Engineering Director
Kadent Johnson Systems
We engaged QED to assist us in achieving ISO 9001 and, following accreditation, to help us maintain our system. Throughout her engagement, Terri has offered practical, hands-on advice and support and it has been a pleasure to work with her. I have no hesitation in recommending QED to any organisation looking to embark on ISO 9001 accreditation.
Anthony Knyvett
Finance and Admin. Manager
Babylon Translations Ltd
Our QED consultant, Terri Connor has been an excellent advisor and instigator in the setting up of our quality control system, namely ISO9001. She advised us from the start and was very practical and solved all our problems. We highly recommend Terri as a consultant as she is very conscientious and approaches tasks in a very professional and friendly manner.
Paul Richardson
TR Fabrications